Guide To NissanConnect Services App | West Way Nissan
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A Guide To NissanConnect Services

  • NissanConnect Services App
    The NissanConnect Services app offers remote access to safety and convenience features, provides vehicle information and lets you program personalised alerts.

What Is NissanConnect Services?

The NissanConnect Services app allows you to connect and control your car remotely from your smartphone. Imagine a world where you can connect to your navigation system with live traffic updates while listening to your favorite music via your streaming system. NissanConnect Services has all this and more. Even when you are away from your car, you can stay connected. 

How to Get Connected

  • Sign in or register

    Next, you need to create a NissanConnect Services account if it’s your first time using the app or sign in if you’re an existing user.

  • Enter your vehicle identification number (VIN) in the app

    Once logged into the app, enter your VIN. You can find your 17-digit VIN located either on your vehicle registration certificate or on the outside of your car. This is placed on the driver’s side where the dashboard meets the windscreen. Once you have typed in your VIN, you should now be able to pair your car with the app.

  • Get the pairing code from your in-car screen

    Turn on the infotainment system in your car, then: Info > NissanConnect Services > Information Channels > Account information > Car Pairing Code

    If the 'Account Information' folder does not appear you will need to ‘Edit Channel List’ and choose 'Yes', then navigate back to the 'Account Information' page.

  • Enter your pairing code to the app

    Return to the app and enter the pairing code. It will confirm that your services are being activated. As soon as it's done, you're good to go.

  • Troubleshooting

    If you still cannot connect the app and your car: 
    • Turn on your car and wait two minutes for the system to load 
    • Update the infotainment software by browsing through 
    • Refresh the system by closing the NissanConnect Services App from your Task Manager and re-opening it

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What You Can Do When Connected

  • You manage the connectivity of your car. Supporting your driving, navigation, convenience, comfort and safety. 

    Car Locator
    Can't remember where you parked your car? Your app does. Simply open NissanConnect Services on your phone and click on 'vehicle location'

    Remote Horn & Light
    Another way to find your car is to activate the horn and lights from a distance. The horn will sound and lights will flash briefly. In situations where discretion is required you can also just flash the lights.

    Remote Door Control
    Forgot to lock your car or don't have your keys handy? Simply lock or unlock it from the app with the 4-digit PIN code you set yourself. 

  • Smart alerts are notifications you can customise yourself regarding how, where and at what time your car is used.

    Speed Alert
    Set a speed threshold and receive alerts when your car goes above it.

    Curfew Alert
    Don't want your car driven after a certain time? Just input your preferred operating times and it will help you stick to them.

    Area Alert
    You can set a geographical driving boundary around any area from the app and receive an alert whenever your vehicle enters or exits the area.
  • Check your car's health with the app's Vehicle Health Report feature and receive evalutions including any recent malfunctions.

    Tyre Pressure
    Check your tyre pressure from the app at any time so you can plan ahead in case they need inflating.

    Oil Pressure
    You receive a notification directly on your smartphone when your car has low oil pressure.

    Airbags Status
    It's always good to know the state of the airbags before you go on any journey. If there is a malfunction with your airbags you will be notified in the app. 

  • This app analyses your driving history to show the fuel consumption of the car. It also reviews how you drive, taking into account C02 emissions, keeps track of how many trips you made and the distance and time your travelled. 

  • Nissan provides a general assistance service, just contact for help.

Remote Control Services

Smart Alerts

Vehicle Health

Driving History & Analysis

Nissan Help & Assistance


Created for previous electric vehicle generations (prior to 2019), the NissanConnect EV app allows you to manage unique electric vehicle functions from your smartphone, access charging information and climate control remotely.

NissanConnect App

Remote Charging
You can start charging your electric vehicle remotely with the app, whenever it's convenient for you.

Battery Monitoring
The NissanConnect EV app keeps a constant eye on your electric vehicle's battery level, to help ensure you're always charged and ready to go when you need it.

Climate Control
Pre-heat or pre-cool your car as you like, when you like, from the comfort of your home or office.

Range Management
Always know how far you can go with driving range data sent directly to your smartphone.

Download the NissanConnect EV app from the App Store


Where can I find my vehicles pairing code?

Where can I find my VIN?

Can I use Bluetooth in my Nissan?

I've forgotten my login details, what can I do?

Do I need to create an account on the Nissan website?

Why isn't my VIN accepted?

Why didn't I receive my confirmation email?

Download on the App Store
Apple NissanConnect
Get it on Google Play
Google NissanConnect
Download on the App Store
NissanConnect EV
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